Refund policy
Return & Refund Policy
At ShopZing, we want you to be satisfied with your purchase.
1. Returns
-
You can request a return within [7/10/14] days of receiving your order
-
Items must be unused, in original condition, and in original packaging
-
Certain items (like personal use products) may not be eligible for return
2. Refunds
-
Once we receive and inspect your returned item, we will notify you
-
Approved refunds will be processed within [5–7 business days]
-
Refunds will be issued to the original payment method
3. Damaged or Wrong Products
If you receive a damaged or incorrect item:
-
Contact us within 48 hours of delivery
-
Provide photos or videos as proof
-
We will offer a replacement or full refund
4. Non-Returnable Items
-
Used or damaged items (not due to our fault)
-
Items without original packaging
-
Clearance or sale items (if applicable)
5. Cancellation
-
Orders can be canceled before they are shipped
-
Once shipped, cancellation is not possible
6. Contact Us
For returns or refunds:
-
Email: joshyeager175@gmail.com